Mission

Quality, comprehensive, timely, personalized health, wellness, and sports medicine care

Vision

  1. Mission1Embrace an active and athletic lifestyle always
  2. Prioritize the health and safety of athletes and active individuals across the entire lifespan
  3. Optimize personalized, compassionate sports medicine & wellness care
  4. Maintain high quality of sports care using patient-driven treatment plans, quality control measures, patient outreach, clinical trials programs, serial process analysis (gap analysis), patient input
  5. Prioritize coordination of care by maximizing sports medicine resources such as clear, evidence-based instructions, comprehensive rehabilitation programs, and individualized fitness and return to activity or sports plans to maximize transitions back to an active lifestyle
  6. Maintain and enhance timely and versatile access to care in various settings
  7. Continue to spend significant time with patients, avoiding “high-volume” model
  8. Ongoing communications, education (email, portal, other) and other electronic resources (website, links, other) development
  9. Encourage utilization of digital and electronic resources among physicians and staff
  10. Maintain 24-7 physician availability
  11. Continue to develop and utilize cost-effective ancillaries & services
  12. Control cost for patients, physicians, and the health care industry

Values

Mission2Caring, timely, quality, personal, team approach, comprehensive, careful, compassionate, efficient, cost-aware

Strategy

Overall, the elements above and below constitute what we feel is important in a Sports Medicine Patient-Centered Medical Home.

  1. Mission3Access and Communication
    1. Appropriate verbal, written, and electronic communication regarding care access and scheduling
    2. Same-day and care-driven appointments, especially with acute injuries
    3. Continuity with same provider, but excellent cross-coverage by other sports providers when needed
    4. Phone triage and advice
    5. Weekend and after-hours visits when appropriate for quality of care
    6. Saturday morning urgent care hours
    7. Home visits occasionally as needed when appropriate for quality of care
    8. Patient portal and email
  2. Care Management and Support
    1. Identification of risk factors (e.g., history of head injuries, recurrent musculoskeletal problems, behavioral concerns, etc.)
    2. Evidence-based decision support, guidelines, and reminders
    3. Comprehensive, individualized treatment and rehabilitation programs, developed in partnership with athletes and patients
    4. Registry functionality (e.g., health maintenance, sports and lifestyle goals, etc.)
    5. Transitions of care from injury state back into active lifestyle or sports
    6. Transitions of care from less active or inactive lifestyle into a wellness program or toward activity or sports-specific goals
    7. Transitions in activities and sports across the life span
    8. Tracking and Compliance (e.g., outcomes, diagnostic tests, referrals, follow-ups, health maintenance, preventive & lifestyle measures, outreach)
    9. Hospital and Emergency Room follow-up (e.g., policy & procedures to acutely identify and contact affected patients, retrieve appropriate supporting documents and tests, schedule for appropriate, individualized, short-term follow-up evaluation )
    10. Performance measures (e.g., outcomes assessment, patient satisfaction surveys)
    11. Education (e.g., EMR-driven, printed patient handouts, web-based resources, MA and nurse coordinator teaching, other)
    12. Data management and outreach (e.g., registry/data outcomes reports [outcome, compliance, cost], patient outreach and reminder program, collaborative learning assessments)
    13. Patient-driven goals
    14. Motivation assessment and interviewing
  3. Care Coordination
    1. Access to IN-HOUSE care coordinator, to support transitions in patient care, serve as “bridge” to various ancillary & support services, facilitate specialist referrals, troubleshoot social problems and barriers, and identify and assist patients with challenges.
    2. Emergency Room, Hospital, Post-game or event follow-up
    3. Tracking and Compliance
    4. Education
    5. Self-management support (e.g., printed patient goals and plans, language-specific instructions, patient’s preferences, etc.)
    6. Specialists (cost and quality of care mindful)
  4. Comments
    1. Some elements in areas 2 and 3 overlap
    2. Above measures increase quality of care, improve patient experience, and decrease cost (triple aim)
    3. All above areas may significantly increase safe & successful sports participation, return to an active lifestyle, and decrease emergency department use and recurrent injury
    4. All above areas will optimize care, activity, and life transitions
    5. Accountability and measurability are important; accomplished using written care plans, registry functionality, clinical quality data measures and reports, strategic office planning and meetings, patient-satisfaction surveys, and audits as needed.

Longs Peak Sports Medicine complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.